Privacy Policy

Privacy Policy

Introduction

Welcome to https://jet-ski-dubai.terratrek.net (hereinafter referred to as “Jet Ski Dubai” or “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our applications, and interacting with our services.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

  1. Our official website at https://jet-ski-dubai.terratrek.net.
  2. All applications, software, and digital tools developed or operated by Jet Ski Dubai.
  3. Services offered through the aforementioned platforms.
  4. Any interactive features on our websites that require user registration or participation.

Please note that this policy does not extend to third-party services or platforms linked from our website, each of which has its own privacy policies governing data collection and usage. We encourage users to review these policies before engaging with such external services.

Processing Activities

This Privacy Policy guides our interactions with users when:

  1. You sign up and use our applications as an authorized user.
  2. You visit our websites, including any interactive features or forms.
  3. You subscribe to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

Jet Ski Dubai collects various categories of personal data to enhance your experience and provide tailored services. The types of information we gather include:

  1. Account Information: This includes user names, email addresses, contact details, and passwords used for accessing our accounts.
  2. Payment Information: Details related to payment methods you use to purchase goods or services from us, such as credit card numbers, expiration dates, and security codes.
  3. Financial Information: Records of transactions, including amounts spent, billing addresses, and financial account numbers (if provided).
  4. Purchase Information: Data about products or services bought through our platform, such as purchase date, quantity, and product specifications.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, mobile phone numbers, and advertising IDs.
  6. Location Data: Information about your geographical location when you interact with our applications or websites, typically obtained through GPS signals.
  7. Feedback and Reviews: Any comments, reviews, or ratings you choose to share with us, including content and metadata associated with these submissions.
  8. Social Media Information: Details obtained from social media platforms when users log in or connect their accounts to our services (e.g., profile pictures, public posts).
  9. Product Information: Data about products viewed, searched for, or purchased, including preferences and customization options.

We collect this information through various means, including direct user input, tracking technologies, analytics tools, and third-party service providers.

Cookies

Jet Ski Dubai employs cookies to enhance your online experience and gather analytical insights. Cookies are small text files stored on your browser or device that serve multiple purposes:

  1. Strictly Necessary Cookies: These ensure the basic functionality of our websites and applications, allowing you to navigate through pages and post comments.
  2. Preference Cookies: Used to remember settings and preferences, such as language selection, display settings, and ad personalization.
  3. Analytics Cookies: These track user interactions on our sites for analytics purposes, helping us understand how visitors engage with our content.

Users have the option to manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

Jet Ski Dubai retains personal data only for as long as it is necessary for the purpose it was collected or as required by law. Our retention periods vary depending on the type of data and its usage:

  1. Account Information: Retained while your account remains active, and for a reasonable period after account termination to comply with legal obligations.
  2. Payment and Financial Data: Preserved until all associated transactions are completed and any applicable statutes of limitations have expired.
  3. Purchase History: May be kept for billing purposes and to facilitate customer support, typically up to 7 years.
  4. Location Data and Analytics: Retained for a limited period (e.g., 12 months) for internal analytics and improvement of services.
  5. All Other Personal Data: Deleted or anonymized after the purpose for collection has been fulfilled, unless required by law.

Your Rights

Recognizing the importance of data privacy, Jet Ski Dubai provides users with certain rights regarding their personal information:

  1. Access and Rectification: Users have the right to request access to their personal data and ask for corrections if it is inaccurate or incomplete.
  2. Erasure (Right to be Forgotten): Depending on local laws, you may request the deletion of your personal data from our systems.
  3. Restriction: In certain circumstances, users can request restrictions on how we use their personal information.
  4. Data Portability: Users have the right to receive their personal data in a structured, commonly used format and to transfer it to another controller.
  5. Objection: Users may object to the processing of their personal data for specific purposes.
  6. Non-Discrimination: You are protected from adverse decisions based solely on your exercise of data protection rights.

To exercise these rights or to initiate any data-related inquiries, please contact our dedicated privacy team via email at [email protected] or by post to the address provided below.

Changes to Policy

Jet Ski Dubai reserves the right to update this Privacy Policy at any time. We will notify users of significant changes through announcements on our website, emails, or other communication channels. It is recommended that users review this policy periodically for the latest information.

Contact Information

For any privacy-related inquiries, feedback, unsubscribe requests, or complaints, please contact us:

Email: [email protected]

Mail: Jet Ski Dubai, Privacy Team, [Street Address], [City, State, ZIP Code]